FAQs

You can easily search for your required medicines, add them to your cart, and proceed to checkout. For prescription medicines, simply upload your valid prescription during the order process.

Prescription is required only for certain medicines as per medical guidelines. Over-the-counter products can be purchased without a prescription.

Yes, all our medicines are sourced from licensed suppliers and verified for authenticity to ensure the highest standards of safety and quality.

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

Delivery times may vary depending on your location, but most orders are delivered within 2–5 business days.

Orders can be canceled or modified before they are shipped. Please contact our support team as soon as possible for assistance.

We accept multiple payment options including debit/credit cards, UPI, net banking, and cash on delivery (where available).

Yes, we take your privacy seriously. All your personal and medical data is securely handled and protected.

Yes, we regularly provide discounts and offers to help you save more on your healthcare purchases.